Troubleshooting

When something goes sideways.

Most issues come down to a lost edit link or a confused moderation queue. Both are quick to fix.

I lost my edit link.

Go to the recovery page and enter the email you used when you made the event. You'll get an email with a fresh edit link. The recovery link is single-use and expires after 24 hours, so use it on the device you want to manage the event from.

My event hasn't been approved yet.

Moderation usually takes a few hours and almost always within a day. If your event is rejected, you'll get an email with the reason. The email contains the edit link, so you can fix and resubmit straight from there.

The most common rejections are vague titles, missing dates, and a location that turns out to be a postcode rather than a real address.

Someone signed up but the email looks wrong.

Leave it. Most weird-looking emails are real (a typo, a forwarder, a mailbox you didn't recognise from the surname alone). Deleting an RSVP doesn't notify the person. If they were a bot, they won't show up. If they were real, you've just removed someone who was planning to come.

I want to keep the event off the homepage.

When you create or edit the event, set Visibility to Unlisted. The page still works at its direct URL, but it doesn't appear in browse and it doesn't show up in search. Send the URL to the people you want.

What does Capacity actually do?

Set a number, and the platform stops accepting RSVPs above it. Anyone who tries to RSVP after the cap goes onto a waitlist. When someone cancels, the next waitlisted person gets promoted and emailed. Leave it blank for events where size doesn't matter.

I need a real human.

Email steffen@steffen.co.nz. Built and maintained by one person; replies usually arrive within a day.